Thank you for visiting mylostmarycandy.com!

We are committed to providing friendly and reliable customer service. Whether you have questions about our fruit candies, product information, orders, shipping, returns, or refunds, we are happy to help.

If you need assistance, please contact us using the information below.

Company Information

Company Name:
CANDY2U PLUS, LLC

Business Address:
9351 SW 56TH Street
Miami, FL 33165
United States

Website:
mylostmarycandy.com

Authorized Representative:
臧月英

mylostmarycandy.com is operated and managed under the authorization of CANDY2U PLUS, LLC, a legally registered business in the United States.

Customer Support

Email:
[email protected]

Our customer support team can assist you with:

• Fruit candy product information

• Product ingredients and allergen information

• Product specifications and package details

• Order status and order-related inquiries

• Shipping, delivery, and tracking questions

• Return, replacement, and refund requests

• Damaged, incorrect, or missing order inquiries

• General customer service questions

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)

Saturday – Sunday: Closed

Customer service responses may be delayed during weekends and U.S. federal holidays. We appreciate your patience and will respond as soon as possible during our regular business hours.

Response Time

We strive to respond to customer inquiries within 1–2 business days.

For assistance with an existing order, please include your order number and a brief description of your concern in your email. This helps us review your request and provide more efficient support.

Order & Shipping Assistance

If you have questions about order processing, shipment tracking, estimated delivery times, or package status, please contact us at:

[email protected]

Please provide your order number whenever possible so that we can better assist you.

Product Information & Food Safety

We encourage customers to review the product descriptions, ingredient lists, allergen information, net weight, and storage instructions provided on the relevant product pages and packaging before purchasing or consuming our fruit candies.

If you have questions about ingredients or potential allergens, please contact us before placing your order. Customers with food allergies or dietary restrictions should carefully review the available product information before consumption.

Our Commitment

At mylostmarycandy.com, customer satisfaction is important to us.

We strive to provide clear communication, helpful assistance, and a smooth shopping experience. We value your feedback and will do our best to address your questions and concerns in a timely and professional manner.

Thank you for choosing mylostmarycandy.com!

We look forward to serving you and adding a little sweetness to your day.