mylostmarycandy

Privacy Policy

This Privacy Policy describes how CANDY2U PLUS, LLC (“we,” “us,” or “our”), the owner and operator of mylostmarycandy.com, collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website and purchase our fruit candy products.

This Privacy Policy applies to information collected through mylostmarycandy.com, as well as related services, sales activities, and customer support interactions. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Full Legal Name:
CANDY2U PLUS, LLC

Federal Employer Identification Number (EIN):
93-1581430

Official Business Address:
9351 SW 56TH Street
MIAMI, FL 33165
United States

Customer Support Email:
[email protected]

This website is operated by 臧月英, the authorized online representative of CANDY2U PLUS, LLC. Website operations, customer service activities, marketing activities, and related data processing are conducted on behalf of the company and in accordance with applicable laws and regulations.

2. Information We Collect

Information You Voluntarily Provide

We may collect information that you voluntarily provide when placing an order, contacting customer service, submitting an inquiry, or using certain website services.

This information may include:

Your name
Shipping and billing addresses
Email address
Phone number or other contact information you provide
Order and transaction-related information
Customer service communications
Other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, we may automatically collect certain technical and browsing information through commonly used internet technologies.

This information may include:

Device type
Browser type and version
IP address and general location information derived from it
Pages visited and interactions with our website
Date and time of website access
Referring website information
Basic technical, diagnostic, and usage information

We may use this information to maintain website functionality, understand general website usage, improve performance, and enhance the shopping experience.

3. How We Use Your Information

We may use the personal information we collect for legitimate business and service purposes, including:

Processing and fulfilling customer orders
Processing payments and preventing payment-related fraud
Arranging product delivery and shipping
Providing returns, refunds, and after-sales support
Responding to product inquiries and customer service requests
Sending order confirmations, shipping updates, and necessary service notifications
Maintaining and improving our website and online services
Improving website layout, functionality, and product presentation
Detecting and preventing fraud, abuse, or unauthorized activities
Complying with applicable laws, regulations, and legal requirements
Sending promotional communications where permitted by law and in accordance with your preferences

We do not sell your personal information for money. We may share personal information with service providers and other parties as described in this Privacy Policy, where necessary to operate our business, provide requested services, protect our rights, or comply with legal obligations.

4. Information Sharing and Disclosure

We may share limited personal information with trusted service providers and other parties when reasonably necessary to operate our website and fulfill customer orders.

These parties may include:

Payment processors: To process payments and help detect or prevent fraudulent transactions.
Shipping and delivery providers: To deliver your order using information such as your name, shipping address, and relevant order details.
Website hosting and technology providers: To maintain website operations, security, and functionality.
Analytics and marketing service providers: Where used, to help us understand website performance and manage permitted marketing activities.
Professional advisers and legal authorities: When reasonably necessary to obtain professional advice, comply with legal obligations, or respond to valid legal requests.

We may also disclose information when required by applicable law, legal process, court order, government request, or other legitimate legal procedure, or when necessary to protect our rights, customers, or business.

We seek to work with service providers that maintain appropriate safeguards for personal information. Their use of information may be subject to their own privacy policies and applicable contractual or legal obligations.

5. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Access to personal information is limited, where reasonably practicable, to individuals and service providers who need the information to perform their duties or provide services.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information, where legally applicable
Request information about how your personal information is used or disclosed
Opt out of certain marketing communications or data processing activities where applicable
Withdraw consent where processing is based on your consent

To exercise an applicable privacy right or ask a question about your personal information, contact us at [email protected].

We will review and respond to valid requests in accordance with applicable laws. We may need to verify your identity before processing certain requests and may retain information where required or permitted by law.

You may unsubscribe from non-essential marketing emails by following the unsubscribe instructions included in those communications. You may continue to receive transactional or service-related messages, such as order confirmations and shipping updates.

7. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without legally required authorization. If you believe that a child has provided personal information to us inappropriately, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13 in circumstances requiring deletion, we will take reasonable steps to delete that information in accordance with applicable law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms, including payment services or social media platforms.

This Privacy Policy applies only to information collected through mylostmarycandy.com and does not govern the privacy practices of third-party websites or services.

We are not responsible for the privacy policies, security practices, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit or use.

9. Cookies and Similar Technologies

mylostmarycandy.com may use cookies, pixels, and similar technologies to support website functionality, remember preferences, understand website usage, measure performance, and improve the shopping experience.

Cookies are small data files stored on your device when you visit certain websites. Depending on how our website is configured, these technologies may be provided by us or by third-party service providers.

You may be able to manage or disable cookies through your browser or device settings. Where required by applicable law, we will provide additional choices or consent mechanisms for certain cookies and similar technologies.

Please note that disabling certain cookies may affect the functionality or availability of some website features.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal, tax, or accounting requirements.

The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer reasonably needed, we will take appropriate steps to delete, anonymize, or securely dispose of it, as applicable.

11. Privacy Policy Updates

We may modify, update, or revise this Privacy Policy from time to time to reflect changes in our business practices, website services, technology, or applicable legal requirements.

Any updated version will be published on mylostmarycandy.com. Unless otherwise stated, the revised policy will become effective when posted on the website.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CANDY2U PLUS, LLC

Business Address:
9351 SW 56TH Street
MIAMI, FL 33165
United States